About
Built for the people behind the counter.
Good service happens all day in salons, restaurants, clinics and shops. Most of it never reaches Google, and the people who gave it rarely get the credit. We built this to change both, honestly.
Who we are
TapReview is made by The Expo Company.
The Expo Company also runs theexpoco.com, a platform for B2B exhibitions and trade shows in India.
We built TapReview for local businesses that live on word of mouth. It turns the thanks customers already give at the counter into reviews other people can read, and gives the credit to the staff who earned them.
What we stand for
Four rules we build by.
Honest over more
We would rather you had fewer reviews that people trust than more that they don’t. So every customer is offered Google, nobody is paid or rewarded for a review, and customers post in their own words from their own account.
Credit where it’s due
The person who cut the hair, served the table or explained the treatment should get the thanks. Every card belongs to one person, and every review it brings in is credited to them.
Only what’s needed
Customers can rate without giving us anything. We ask for a name and number only when they choose to send private feedback, and only you and your managers can see them.
A person to talk to
Our team sets up your cards and your business panel with you, and you can call or WhatsApp us when something isn’t clear.
Want to see it with your team?
Tell us about your business and we’ll show you how the cards and the panel would work for you.